Key contacts


Telephone: 0845 603 7631

0845 calls to Essex County Council are charged at BT landline standard rate. Please check with your provider as other tariffs may vary.

INFORMATION: TLS 1.0 support to be discontinued 1st May 2016 - Click to Read

We have been informed by our PCI Compliance partner Security Metrics that the encryption protocol TLS 1.0 is no longer secure and as such we must discontinue support for browsers that do not support TLS 1.1 or TLS 1.2.

Your browser appears to support TLS 1.1 or TLS 1.2.

Bus Lanes Penalty Charge Portal

If you have been issued a Penalty Charge Notice (PCN) within the Essex County Council area for a bus lane contravention, you can process payment for the charge or follow the links to challenge the charge if required.

If you are having difficulty paying online, or wish to speak to an advisor about the challenge process, please call 0345 505 1115

Bus Lane Locations
For details about the locations of the bus lanes which are enforced, please select from the following list:

» Gunson Gate, Chelmsford
» Ghyllgrove, Basildon
» High Street, Colchester
» North Hill, Colchester